What are slots?
On-Slot: You have booked your slots in advance to be eligible for a Minimum Guarantee for each validated slot.
Off-Slot: You are working as-you-go and get paid for each delivery you accept and complete.
When are slots published?
Please read this publishing guide
How to cancel a slot?
If your slot begins in more than 24 hours, you can cancel it yourself in Staffomatic.
Click on the red cross (see below) to automatically un-assign you from the slot.
If you "no-show" your CPS will be negatively impacted. More info on the no-show policy here.
How to trade a slot?
If your slot is in less than 24 hours, you can trade it but not cancel. Please follow these steps to trade:
- Put a message in your vehicle chat group to let your community know you cannot make it and give them the option to take it off you
- Put your slot up for trade as soon as you know you cannot make it:
Open Staffomatic -> select the slot you cannot make -> select the trade button -> enter in the reason you cannot make it and select the check box -> hit 'Trade'
Important: Should no Stuwie take your slot from you (you get alerted by email if they do) you are still expected to complete the slot.
If you are looking for the SFS version of this article, please click here.