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Required equipment
Here's what you need to use depending on your vehicle:
You can use your own equipment, however, we will need to verify that it meets our standards and size. Your own equipment must be non-branded.
You should not use branded equipment from other companies except for Just Eat.
If you lack mandatory equipment or use branded equipment from another delivery platform, you risk:
Losing your delivery rewards for the week
Affecting your CPS score
Losing your place on the platform
Minimum equipment sizes
Bike
A thermally insulated backpack or thermal bag (on a rack)
Minimum dimensions: 35cm Wide x 35cm Depth x 70cm Height
Moped
Either a thermally insulated backpack or thermal bag (for a top-box)
Thermal bag minimum dimensions: 40cm Wide X 30cm Depth X 40cm High
Thermal Backpack minimum dimensions: 35cm Wide x 35cm Depth x 55cm Height
Car
A thermally insulated bag with minimum dimensions: 40cm Wide X 30cm Depth X 40cm High
Buying Stuart equipment
There’s no upfront cost to buy Stuart equipment - anything you choose during your onboarding will be deducted from your payment statements once you start delivering.
We offer a fully stocked shop with high-quality equipment for all your courier needs:
Blue Stuart Roll Top Thermal Backpack: £35
The Roll Top is the ideal delivery bag for bike couriers. The backpack is made of a waterproof tarpaulin with a thermal lining inside. It has a reflective logo on the front for extra visibility, along with mesh side pockets, and a front pocket for storage. Available for £35.
Stuart Motorbike and Car Thermal Bag: £27
The Thermal Bag can be used by either a motorbike courier (if you have a top box) or by car couriers. It is an insulated bag with a tarpaulin outer layer and has side handles for comfortable carrying. Available for £27.
Stuart Moped Backpack: £27
The Moped Backpack can be used by motorbike couriers who have a top case (or don’t have a top box). It has a rigid structure and adjustable height shelf divider to cater for different package sizes. It is thermally insulated and has reflective detailing for increased visibility on the road. Available for £27.
Stuart High Vis Jacket: £35
A multilayered waterproof jacket to 15,000mm and breathable to 10,000mm. Along with the grey reflective fabric along the sleeves, the logos are also reflective making this great for visibility. It has a hidden hood with velcro closer, a chest pocket, and two side pockets. Plus - a reflective lycra cuff and thumb hole to ensure water doesn’t get through. Available for £35.
Just Eat branded equipment
You can also purchase Just Eat branded equipment:
Just Eat Expandable Rucksack Orange: £5.99
Just Eat Food Bag: £5.99
Just Eat Branded Jacket: £5.99 / or free with any Just Eat bag purchase
Just Eat Reflective Cycling Jacket: £5.99 / or free with any Just Eat bag purchase
Delivery fee
The delivery fee for equipment is £5.
Paying for equipment
You will choose your equipment during onboarding. There is no upfront cost for Stuart equipment: all items are deducted from your weekly payment in small increments. The weekly charge will never be higher than £35 or 50% of your earnings.
Any deductions are clearly stated in your payment statement and will show how much is left to pay. If equipment is returned in a good condition, the amount will be returned to your account.