We will detail here the different payments: 

  • Per drop, depending on the distance
  • Minimum Guarantee 
  • Weekly top up
  • Power slots
  • Rewards
  • Long pick-ups
  • Waiting time fee
  • Return fee
  • Detailed payment example

PER DROP 

You can earn anytime by completing a job. The payment is dependent on the distance you traveled from the pick-up to the drop-off. If the drop is a multi-drop (the same pick-up place with 2 close drop-offs), you will receive £1.5 extra for it and reward will be counted on top of the full fee for multi-drop job.

For example:

I am a motorbike rider in London.
I complete a 3 mile job.
My pay for this job is £3.90 + (£2.45 x 3) = £11.25. 

Maximum pick-up distances:

Bikes: 2 miles
Motorbikes/Cars: 2.5 miles

MINIMUM HOURLY GUARANTEE

Minimum guarantee is like a safety net, and is applied per slot (not hour). To get Minimum hourly guarantee (shortly MG), you need to meet certain criteria, which you can read about here

How do we calculate MG?

MG is calculated by the drop price.
E.g. you are a bicycle courier and you had 2 h slot, so MG for it is £16. In those 2 hours you did 3 drops under 1.5 miles, £4 each. You earned £12. You met all MG criteria and your slot is validated. To reach MG of £16, we will add £4 to your pay.

If you earn more than MG price in your slot, you get to keep it all and we do not need to top it up.

If there were no orders coming your way while on the slot, we will give you the full amount (provided you met MG criteria).

If you did not meet MG criteria, your pay will be based on what purely you earned in the slot by doing drops, there will be no top up from us.

POWER SLOTS 

Any Staffomatic slot that starts at 11 AM or later and which is less than 3 hours (so up to 2h45) will be paid a higher Minimum Guarantee (MG): 

Bicycles: £11/hour
Mopeds: £12/hour

WEEKLY TOP-UP

You can read about this payment element by pressing here.

DELIVERY REWARDS 

Our current reward system is called "Multiplier". 

Full information about how it works can be found here.

Special rewards

When the weather conditions are not that good or a new zone is opened, you will receive an SMS with reward information. It will tell the date, time frame of when it is available, for which orders and whether no-show rule will apply. This reward will be on top of your MG.

LONG PICK-UPS

Long pick-up is when the distance between your current location and the pick-up place is over the limits. You will get extra £1.5 inside your Minimum Guarantee and it will count towards multiplier rewards. 

Multiplier for drops with long PU will be counted on the total sum of the drop and is on top of MG.

For example:

You did a drop of 1.3 miles. It was long PU. Multiplier for that time was 1.4x

£4 + £1.5 = £5.5 - total price for the drop inside MG

(£5.5 x 1.4) - £5.5 = £2 - that is your reward which goes on top of MG


Here is the long pick-up distance:

  • Bikes: 1.5 miles and over
  • Mopeds: 2 miles and over

WAITING TIME FEE

After waiting 10 minutes at the pick-up, you will be paid 15p/minute for every additional waiting minute, limited to a total of 35 minutes waiting time (25 minutes of paid waiting time). After 35 minutes, no additional payments for waiting time will be added. If the job ends up being cancelled, you will only get the cancellation fee.

Cancellation fee as per your transport type:

  • Bike - £4 
  • Moped - £4.50
  • Car - £6

RETURN JOBS

  • A cancellation fee for the job cancelled (if this job was a long pick-up, you will also receive the long PU fee of £1.5 inside your MG).
  • A full job fee for the return, depending on its distance.
  • Multiplier will be counted on top of the full fee for return job.

DETAILED PAYMENT EXAMPLE

A bike courier has a Tuesday slot in Westminster from 10 AM to 2 PM and has completed the following jobs:

  • 3 jobs of 1 mile pick-up distance and 1.75 miles of drop-off distance
  • 1 job of 2.2 miles pick-up distance and 1 mile drop-off distance
  • 1 job of 0.5 mile pick-up distance but with 2 close drop-off points (less than 1.5 miles) (that's what we call a multi-drop)

Slot lasted 4 h, MG hourly pay is £8, MG for the slot will be £32. Multiplier at the time was 1.2x.

This will be your payment breakdown:

Delivery payment
3 x £4.75 (inside MG)
1  x £4.00 + £1.50 (inside MG)
1  x £4.00 + £1.50 (inside MG)

Pay per drop: £25.25

MG top up (providing you met MG criteria): £6.75

Rewards (on top of MG): £2.85 + £2.2 = £5.05

Your TOTAL pay for the slot will be:
£25.25 + £6.75 + £5.05 = £37.05

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