Virtual Partner Hours are one-on-one sessions with Stuart team members to get advice about using the platform, earnings advice, general support, and help with solving any issues.
In-person Partner Hours have been postponed due to COVID-19, so we are currently offering Virtual Partner Hours (VPH) to stay in touch and offer support.
What can we help with?
Earnings advice (using the Multiplier, rewards etc.)
General wellbeing
App issues
Hearing your feedback
Events information
For any other topics or issues, please email one of the following email addresses:
Equipment: equipment.uk@stuart.com
Payments: payments.uk@stuart.com
Insurance: insurance.uk@stuart.com
When I Work: wheniwork@stuart.com
Background checks: bgcheck.uk@stuart.com
Applications: join.uk@stuart.com
Other issues: partners.uk@stuart.com
You can also make some requests online without speaking to our team:
Change bank details: Click Here
Change city: Click Here
Change Transport Type: Click Here
Zoom requirements
Create a free Zoom account here.
The session will take place on Zoom. You can join the meetings directly from your browser.
To join without downloading the app, select the meeting link (next session link below) and click on 'Start from Browser'.
Enter the password: stuart
When you enter the session you will need to enter your name and driver ID (e.g. Stuart 1235).
After this, you will be added to the Waiting Room. There is a maximum capacity of 10 people at a time in a waiting room. When in the Waiting Room, please be patient. Everyone in the Waiting Room will be seen.
If you are not able to access the session, please join the next available session.
ℹ️ Please note, each session will have a unique link.
How to join in London
This week, sessions will be held on Wednesday, Thursday and Friday from 10:30am - 11:30am GMT
How to join in other cities
In other cities, we will send you a sign-up form for your area through the app every week. This will lead you directly to a sign-up form where you can register for a time slot.