We require all our Partners to have Hire & Reward insurance for Fast Food Delivery
This type of insurance is mandatory for working with us.
What does Hire & Reward mean?
Hire and Reward Insurance allows you to “carry other people’s goods in exchange for a fee.”
You should double-check with your insurer that your policy is covering you for Fast Food Delivery, as it is a common mistake to accidentally take out Taxi insurance.
Types of Insurance we accept:
As a Partner with us, you must have one of these types of insurance policies;
- Pay-As-You-Go: provides coverage only when you are delivering an order.
- 30 day: full 24/7 coverage for the selected 30 day period
- Annual: full 24/7 coverage for the selected annual period.
Examples of these types of insurance policies can be seen here
Updating your insurance certificate
You will be reminded to send us your insurance certificate before it expires.
We kindly ask that you submit your most up to date insurance certificate at all times. You can do so by following this link.
Requirements for a valid insurance certificate
- Your insurance needs to state that it is valid for Hire & Reward food courier work.
- The date needs to be valid.
- Policy is in your name.
- Vehicle registration, make & model stated on the policy match the vehicle you are using.
- If a work provider is stated, it needs to include Stuart.
You are responsible for ensuring you have the correct insurance and will be liable should you not be properly covered. Additionally, any activity related to insurance fraud will be dealt with accordingly.
If you have expired/invalid insurance, your Stuart account may be suspended until you update your insurance. From the time of your account suspension, you are liable for any consequences that may occur in relation to invalidated slots. This includes not receiving a minimum guarantee top-up, your CPS score being affected and the potential loss of multiplier rewards for the week, as per our no-show policy.
Where can I get insurance?
We have partnered up with Zego to provide our moped & car Stuwies with flexible insurance options. Zego offers 30-day and annual policies as well as a pay-as-you-go option which means you only pay when you’re delivering. To get a quick estimate of your quote visit zego.com
At the moment, Zego is offering a £5 credit to Stuwie couriers when they activate their first Zego insurance policy for a moped or car. Just use code “STUART5” when you sign up as a new user here . T&Cs apply.
*Stuart is integrated with Zego.
*Zego do not cover fully electric vehicles, only hybrid and petrol/diesel engines.
Another recommended option is MCE Insurance (https://www.mceinsurance.com)
They are a popular insurance option used by many Stuart couriers.
Currently, we are offering discounted rates on MCE insurance, click here to access the form!
You should be very aware of sham insurance policies, provided by non-legitimate sources.
Insurance policies will always be provided from an official website, either directly from an insurer or broker.
You should never purchase an insurance policy from social media, e.g. being offered via Facebook. These are not legitimate and will not cover you.
Other insurer options are available, a full list can be found in this Help Centre article, here: Which companies can I get insurance from?