If you have any questions about the platform and processes please take the time to read through the Help Centre articles first.
If you feel you still did not get a clear answer, you can reach us at the following emails:
Background checks: email@example.com
Other issues: firstname.lastname@example.org
Please remember to be clear, informative and attach any screenshot or pictures which would help us resolve your question sooner.
Bear in mind one message is enough. Sending multiple messages regarding the same topic will not ensure a faster reply.
Please do not type "urgent" if you are not doing a delivery.
You can also use the Telegram chat with other courier partners who may be able to help you with a fast response.