If you have any questions about the platform and processes please take the time to read through the Help Centre articles first.
If you feel you still did not get a clear answer, you can reach out to us by at the bottom of each article. Please remember to be clear, informative and attach any screenshot or pictures which may help us to resolve your question sooner and keep in mind one message is enough. Sending multiple messages regarding the same topic will not ensure a faster reply.
Please do not type "urgent" if you are not on a job.
You can also use the Telegram chat with other courier partners who may be able to help you with a fast response.