Driving of bicycles, motorbikes & other vehicles on Stuart company business


Stuart demands high standards of safety and reliability from all its stakeholders and takes your safety very seriously.

Please let us know of any incidents or safety concerns.

Health & safety recommendations when logged on the Stuart platform

When working on the Stuart platform and delivering for clients, courier partners have their own legal obligations as independent businesses to respect high standards of health & safety.

This document is intended to provide a reference guide of these obligations for courier partners, along with some recommendations as to ways to comply with the same.

Any recommendations provided are for illustration purposes, as ultimately it is each courier’s responsibility to ensure that they comply with their own health & safety obligations. This said, please let any one of the Stuart operations team know of any incidents or safety concerns to assist Stuart to comply with its own obligations.

As an independent courier, you have an obligation to take all reasonable care for yourself and others

This includes complying with:

  • Road Traffic legislation
  • National road/traffic codes (e.g. the Highway Code in the UK)
  • Local Business and other site traffic and visitor rules whilst at a client’s site.

Cyclists dismount 

Please be aware of areas which require cyclists to dismount. 

In addition, the guidance set out in this document is recommended to minimize risks of:

  • Breakdown of vehicle
  • Accident
  • Personal injury
  • Theft or damage of vehicle or contents.


Drivers should be in possession of a current valid driving licence and be prepared, at short notice, to show it for validation.


As couriers use their own vehicles, they are personally responsible for maintaining their own business use insurance cover.


Couriers should not log on the Stuart platform under the influence of alcohol or drugs.

More broadly, couriers should ensure that they are physically & mentally fit to drive and if not fully confident should seek advice from a medical professional.


Couriers are responsible for taking due care and attention and maintaining control of their vehicle.

In the next sections, you will find specific suggestions on health & safety guidelines when accepting work from clients on the platform.


Every vehicle owner has a legal responsibility for maintaining their vehicle in a roadworthy condition. The following are minimum obligations for any driver or cyclist conducting deliveries in the UK:

  • Ensure vehicle is serviced according to the manufacturers’ recommendations.
  • Key safety features such as brakes should be checked daily before starting work.
  • Maintain internal and external cleanliness of the vehicle.
  • Carry out periodic checks (e.g. brakes, oil, tyres, horn, windscreen washer) as recommended by the manufacturer.
  • Ensure vehicle is fit for winter driving (e.g. the correct concentration of windscreen wash and antifreeze/proprietary coolant in the cooling system).


It is an offence to ride a bicycle without two effective brake systems, one operating on the front wheel and one operating on the back wheel, both independent from each other.

Make sure that the bicycle you use has 2 brakes. For more information, please refer to the following article. Pictures below show the correct bicycle type that should be used to carry out deliveries.


  • Prioritise driving safety over delivery speed. Define a successful journey as getting there safely.
  • Avoid driving when exhausted and take regular breaks
  • Carry weatherproof clothing with you to be prepared in case of weather conditions worsening.
  • Carry a first aid kit and drinking water with you (consider carrying a torch and appropriate emergency repair kit as well).
  • In the event of an accident or breakdown carefully assess risks to determine the best course of action.
  • Carry warning triangles where required.
  • Park only in designated parking spots and ensure you do not cause an obstruction to others.
  • Avoid unnecessary stepping on to the highway (e.g. to pick-up parcels from your top-box).
  • Be aware of any potential hazards when driving.
  • Take extra safeguards when travelling in remote or high altitude regions in winter.
  • Cyclists and motorcyclists should wear appropriate safety gear: helmets and high visibility tops or reflective bands. Please use front & back lights for visibility.


  • Keep valuable items out of sight at all times.
  • Avoid carrying large amounts in cash. £50 should be more than sufficient.
  • Park with personal safety & vehicle security in mind.
  • Ensure secure, robust locks are used whenever vehicle is left unattended.
  • Hand held mobile telephones and other electronic devices should not be used on moving vehicles. 
  • Sending, receiving texts and surfing should only be carried out when the vehicle is stationary and parked in a safe, legal position.
  • A ringing telephone demands instant attention irrespective of road conditions – so calls should only be taken when you are sure it is safe to do so. Furthermore, it would be preferred that calls to hand held phones should only be taken through hands free devices.


  • All packages need to be handled with care and transported safely.
  • Clean bags before taking new parcels to avoid cross contamination of food or of getting parcels dirty.
  • Drop-off times when delivering food are important. Ensure proper temperature control is maintained and return package if cold chain has been broken.
  • Make sure that parcels are secured for transit. Organize your bag in a way that does not let the parcel slide easily while you are transporting it.


  • Evaluate the position of the parcel - is there anything in the way for you to pick it up, is the path for moving it clear of hazards.
  • To start, position your feet shoulder width apart.
  • Squat to the floor by bending your knees. This way you will avoid using your back.
  • Take hold of the package firmly, make sure you use both of your hands.
  • Distribute the weight evenly.
  • Begin standing up by straightening your legs, keeping the parcel as close to your body as possible. This way you will not hurt your back and you will only use your leg muscles.
  • Raise up slowly until you are fully standing. Now you can proceed walking with the parcel to your vehicle.

Did this answer your question?