If you have had a road accident while delivering you should immediately call 999 (depending on the severity of the accident)
Once you are able to, please contact Support and let them know you had an accident and are not able to continue. If you require your CPS to be validated, Support may request some proof of the incident.
If you need to make a claim with Chubb for income protection compensation following an accident, follow the guidance here.
Please make sure you are fully recovered before returning to work on the platform. You should also have your vehicle checked to ensure it is safe. Guidance on this here.