We have partnered with Chubb to offer an accident and income protection that covers you while delivering with Stuart. Even though we hope you never need to make a claim, if you do have an accident while delivering with Stuart, you will not need to worry about the consequence on your earnings. 

See the main policy benefits below, and in more detail in this document.
   
⚠️ Please note this does not replace Hire & Reward courier insurance needed for mopeds and cars - it is still a requisite, this is a different policy.
  

Main policy benefits

  • Income protection following a temporary disablement: If you have an accident when delivering and subsequently can't work, you can claim for up to 30 days lost income based on your average earnings.
  • Serious injury: if you are injured or suffer permanent disability from an accident whilst working with Stuart, you can claim for up to £50,000 depending on the type and severity of your injury.
  • Dental treatment following an injury: up to £2,500
  • Hospital stay: £100 per each overnight stay in hospital - maximum of £1,500
  • Legal costs and expenses following accidental bodily injury caused by a third party: up to £5,000
  • Telephone helpline services free of charge, on topics such as counselling, legal advice, personal tax advice, medical advice and bereavement advice
       

When am I covered?
This insurance applies in the following cases:

  • on a slot that you attend, anytime
  • off-slot, while on a job
  • for 15 minutes after any completed job

Does it cost me something?
No! We have partnered with Chubb to provide you with this protection. There’s no need to opt in — all eligible courier partners are protected by the insurance, at no cost to you.


How do I make a claim?
All claims are handled online, through Chubb's portal:
https://www.chubbclaims.com/ace/uk-en/welcome.aspx
Key points when filling in the form:

  • Policy number: UKBOPD10879
  • What are you in relation to the policy : policy holder
  • Is the policy holder an individual or a company : individual
  • Did you suffer illness or injury : injury
  • What is your occupation : motor or cycle courier / messenger
  • What is the name of your employer ? : self-employed

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