Contents:

  1. Changing transport type
  2. Updating information of a newly purchased vehicle, no transport type change required
  3. Additional information on transport type change in London and certain UK cities
  4. Reminder of the T&C's

CHANGING TRANSPORT TYPE

⛔PLEASE NOTE THAT IN SOME CITIES WE HAVE FULL CAPACITY OF CAR COURIERS, SO YOUR REQUEST MIGHT BE DENIED

📋If your request has been denied due to that we are not expanding car fleet, please do not submit more requests, it is highly unlikely we will need more cars in the area in the near future.

Your transport type can only be changed on a Monday. This is due to payment reasons. Once your request gets accepted, please make sure you submit all relevant information and documents required to avoid delays!

📋Reminder: please do not submit multiple requests, it will not speed up the process and might result in request rejection.

If you would like to change your transport type please click here.

UPDATING VEHICLE INFORMATION

⚠️If you purchased 🚗 a new vehicle 🚗 and just want to update the information, please update it via insurance update process since your insurance policy should now be applied to your new vehicle. You can access the form here.⚠️

ADDITIONAL INFORMATION

London

Please note that Cars only operate in the below zones on Staffomatic, you are able to work off slot in other zones however the demand for cars is very low outside of the zones listed below.

Paddington
Central
Camden
South Kensington
East London

The rest of UK

Currently we do not operate with cars in:

Bournemouth

Bristol

Cambridge

Cardiff

Swansea

T&Cs

Keep in mind you can not use a different transport type to the one that is in your app. If you are using a different vehicle to the one that’s showing in your app you are in breach of the Terms & Conditions and risk your place on the platform.

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