Superdrug is a new client - the process is different to usual so please read the below carefully.
1️⃣ Check delivery notes for Order Number
End-customers schedule deliveries themselves (this is how)
That means the customer enters pick-up address (Superdrug store), drop-off address and the Order Number
If the Order Number is missing, call the customer by tapping 📞
2️⃣ Tell Superdrug staff member the Order Number
Tell a staff member at the front door that you are a Stuart courier and that you are here to collect an order
Show them the Order Number
You should not have to queue - if this happens please tell Support
When arriving at pick up tell a staff member your Order Number
3️⃣ Head to drop-off and make someone's day!
📦 Contact-free deliveries 📦
As with all deliveries at the moment, Superdrug deliveries will be contact-free. Read about what this means here.
Depending on the store, this may mean pick-up will be from the entrance to the store and not inside.