Until the 27th May 2020, the Government made COVID-19 testing available to those who have symptoms and whose work is essential to the COVID-19 response, which includes food delivery.

As of 27th May 2020, anyone in the UK will be able to order a test if they display symptoms of COVID-19. You can do this via the NHS website here.

The track and trace system

From 27th May 2020, anyone who tests positive for COVID-19 will be asked for a list of people who they have come into close contact with for at least 15 minutes in the 48 hours before developing symptoms. If you test positive for COVID-19 and are asked to provide the contact details of people you have had contact with, you should do so and follow government guidance.

If someone who has tested positive names you on their list of contacts you will get a call, text or email from the Government letting you know and asking you to self-isolate for 14 days. Again, it’s important that you follow any official advice.

If you are contacted, only you need to self-isolate. Other members of your household do not need to isolate with you unless you start to experience symptoms of COVID-19.

If you are required to self-isolate as part of the track and trace system, you can claim financial support by contacting support. Please read this page for details on how to claim. You will be able to claim subject to being able to provide verifiable evidence that you have been asked to self-isolate.

More information on track and trace can be found here.

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