How you contact support is different if you are on a delivery or not on a delivery!
When you are on a delivery, you will be able to chat with support via live chat. Access your menu by clicking on this icon:
This will open your side menu, click on the Help Centre section next:
This will open your help centre where you will be able to chat with live support by clicking 'Chat with us':
When you are NOT on a delivery, follow the same steps above to reach support via email:
You will still be able to access your chat history by clicking on one of your notifications to access your message centre!