How you contact support is different if you are on a delivery or not on a delivery.

  • If you are on a delivery, you can chat with Support via live chat.
  • If you are not a delivery, you can email Support via the Help centre in your app.

When you are on a delivery, you will be able to chat with support via live chat. Access your menu by clicking on this icon:

This will open your side menu. Tap Help centre:

This will open your Help Centre where you will be able to chat with Support by selecting 'Chat with us':

When you are not on a delivery, follow the same steps above to reach support via email:

You will still be able to access your chat history by clicking on one of your notifications to access your message centre!

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