We want you to have a great experience delivering with us, and we take all feedback reports seriously.

If you experience an issue with staff at a pick-up location or an end-customer at a drop-off location, please report this to us by following the instructions below:

At pick-up

You can give us feedback on your delivery experience through the app. The option to give feedback will appear under your pick-up task. Read here for more information.

At drop-off:

Please contact Support via email (partners.uk@stuart.com) to report feedback.

Please remember to be clear, informative and attach any screenshot or pictures which would help to support your feedback.

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