We’re excited to be introducing some big improvements to the multiplier! These arrive in all cities except London on 22 February 2021.
On this page:
📍 More localised multiplier rewards
Instead of a multiplier covering all areas of a city, a multiplier will be applied to each individual zone (smaller areas). Here are some examples of how the new multiplier will look, compared to the current multiplier.
Current weekly multiplier:
New zone-level multiplier:
- On Thursday the week before the new rewards are active, you will receive an email with a link to a map of your city and the different rewards active in each pool.
- To find out what rewards will be active at different times and days, you will be able to toggle ‘time of day’ and ‘date’ on the map (shown at the bottom and top-right of the new map).
- Each morning, you will receive an in-app notification with a link to this map, so you’ll be able to track multiplier values across all pools on a day-to-day basis.
- You will be able to track multiplier rewards in real-time, as well as check future multiplier reward values.
📱 New in-app features
We’re also making changes in the app so that it’s easier to see what you could earn from multiplier rewards on each delivery, and check what you’ve earned in the past. These features are currently available in Bristol and Leeds (only), and will be available across the rest of the UK (apart from London) from 22 February 2021.
How will this benefit me?
You will now have much better visibility of what multipliers are available throughout the week, and have more information for you to decide when and where to deliver. Similarly, you will now be able to see what multiplier will be active for every invited and completed delivery through the updated delivery invitation and payment history.
Like the previous city-level multiplier, multiplier values will be set the week before, which will give you time to plan ahead of time if you like. Similarly, the map tracks live multiplier values, which allows you to check in real time what the different multiplier values are across your city.
Will there be any change to how I get paid?
There will be no change. The multiplier running in the pool at the time you accept a delivery invitation will apply to the order. You will be able to see the relevant multiplier attached to the delivery in the delivery invitation, as well as in the multiplier map. You will also be able to see which multiplier was applied to every delivery in your delivery history.
When will these changes be coming to London?
We are hoping to roll out these exciting new changes in London as soon as possible!