We are excited to announce our new Service Desk portal where you will be able to request a range of account changes and updates. 🎉

Before you are able to make changes to your account you will require access to the Service Desk portal. Click below to learn more:


What do I need?

To change your bank details we require:

  • Driver ID (found on your payment statement)

  • Email address (associated with your Stuart account)

  • New bank name

  • Bank sort code

  • Bank account number

  • Recent bank statement (Last 3 months)

    • This must include the bank logo, full name and account details.

Example bank statement:

*We will only accept account changes of bank account holders that match with the Stuart account holder.


  • The deadline to submit your request for bank details change is Saturday 4pm.

  • Any requests made after this will not be changed until after the following Tuesday.


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