If you join us for a focus group, we usually use Zoom. Zoom can be downloaded for free here.

You can find a getting started guide for using Zoom here.

When you join a focus group, you will be muted by default. If you want to speak, use the "raise hand" feature to alert the meeting host.

  1. Click on "More".

  2. Click on "Raise hand".

  3. Wait to be unmuted.

Did this answer your question?