Pending application with the Home Office

If you have applied for renewal with the Home office, please provide us with one of the following documents as proof of your application for renewal:

  • Application confirmation letter from the UK Visas and Immigration Office (UKVI)

  • A letter from your Solicitor


It's important that the Home Office reference number or case ID number is visible on the document as we'll be using this to verify your application for renewal with the Home Office.

If you need access to our Service Desk, click here.

Note: you will receive regular reminders from Stuart up until the time you receive a response from the Home Office.

I have received my new BRP card - what should I do now?

Once you have received a response from the Home Office and have received your new BRP card, you can provide us proof of your right to work status by:

  • Use this guide to obtain a share code here

  • Submit it through a Service desk request here

We will then receive information on your new right-to-work status, and we'll update your information to reflect your new status accordingly.

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