We’re excited to be introducing some big improvements to the multiplier! You will now see either a zone-specific multiplier or a city-wide multiplier in London.
ℹ️ If you're a courier outside London, visit this page.
On this page:
📍 More localised multiplier rewards
Each week, some individual zones will have their own zone-specific multiplier. All remaining London zones will stay on the city-wide multiplier.
We are introducing these changes to reward you when the demand is particularly high in some areas! ⚡️ We'll tell you which zones have their own multiplier each week.
🗺 Introducing the interactive map
Every Friday morning, we will send you the interactive map that shows which multiplier values will be active throughout the day. Here you will be able to see all the multiplier values for all zones across the week! 👀
We will list which zones have a zone-specific multiplier.
The city-wide multiplier will be sent as a table as before. Here's an example:
The multiplier map will look like this, showing values in individual zones:
On Friday the week before the new rewards are active, you will receive an email with a link to a map of your city and the different rewards active in each zone.
To find out what rewards will be active at different times and days, you will be able to toggle ‘time of day’ and ‘date’ on the map (shown at the bottom and top-right of the new map).
You will be able to track multiplier rewards in real-time, as well as check future multiplier reward values.
🗺 How to use the map
Select the date in the top right corner- you will be able to see next week’s values.
Use the Time of Day slider at the bottom to view multipliers throughout the day.
Different multiplier values are represented on the map by this colour scale:
How will this benefit me?
You will now have much better visibility of what multipliers are available throughout the week, and have more information for you to decide when and where to deliver. Similarly, you will now be able to see what multiplier will be active for every invited and completed delivery through the updated delivery invitation and payment history.
Will there be any change to how I get paid?
There will be no change. The multiplier running in the pool at the time you accept a delivery invitation will apply to the order. You will be able to see the relevant multiplier attached to the delivery in the delivery invitation, as well as in the multiplier map. You will also be able to see which multiplier was applied to every delivery in your delivery history.
A multiplier label is missing!
Can't see a label or multiplier in a zone? This simply means the multiplier is x1.0
Does the zone-specific ‘replace’ the city-wide multiplier?
Yes, the zone-specific multiplier and city-wide multiplier are separate. Each zone is either on the zone-specific or city-wide multiplier. Only one multiplier applies at a time. The map shows which multiplier values apply in all zones.
Will the zones on the zone-specific multiplier change every week?
Yes, these zones will be changing every week. We will keep you informed of which zones this applies to via our weekly emails.
When will the multiplier be released?
We will send out the multiplier details on Friday morning, giving you time to plan your week.