The feature to give feedback at pick up will be active in Leeds and Plymouth from 9 June 2021 and will be soon available to other cities.

Your feedback helps us to understand how we can improve your courier experience.

Let’s take a look!

πŸ‘Ž Pick-up experience is not as expected? Once at pick-up, you can now tell to us the why and help us improve your experience.

πŸ‘ Is pick-up going well? Once at pick-up, you can now tell us what you liked about your experience. This helps us understand what clients are doing well and replicate this experience elsewhere.

Sharing your feedback is totally optional, but will help us improve your experience at each pick-up location.

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