You can use our Service Desk portal to request a range of account changes, including a change to your Transport Type.

How do I access the Service Desk?

Before you are able to make changes to your account you will require access to the Service Desk portal.

Click below to learn more:


How do I make a request?

  1. Firstly you will need to use the link to access our Service Desk

  2. On the Service Desk, you will see the option for the Transport Type Change

We will then require the following details from you:

  1. Driving License & Vehicle information

  2. The correct equipment

  3. Insurance certificate (required only for car and motorbike/moped/scooter)

For further information on requirements for changing your transport type, please see this article. 👀

You can request a change here:

  • We change profiles transport types on Mondays.

  • Please do not use your new transport until you receive approval from our Support team.

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