On this page:
A guide of the step by step process of signing up to the Vok E-cargo bike rental
What is Vok? 🔋
Electric cargo bike with assisted pedalling.
Top speed of 25km/h and up to 100km range
XL storage for stacking and larger orders
Efficient and reliable
Bike: 1.5 mile delivery = £4.75
Vok: 1.5 mile delivery = £6.20
Accounting for the £1 hourly rental fee you will earn £0.45 extra for the delivery.
For more information on Vok payment and how slots work follow the link below...
How to sign up and book the Vok 🎊
Register with Vok as a new user through the Cachet Platform.
Select your 3-hour slots you want the Vok E-cargo bike for through the Vok-Cachet platform.
Enter your details. We require an alternative email address to the one you already use with Stuart to create a Dual Account.
Pay for the slot using your credit card. Early adopter rental rate of £1 per hour (£3 per booking)*
You will be invited to set up your new account on WIW, if you choose to work on slot with Stuart be sure to accept.
The Dual account 🚩
When renting the Vok you need to log into a second account in the Stuart app. This will be set up using the alternative email address you provide upon booking the vehicle.
You must use this second account when renting the Vok. It will make sure you are paid correctly - taking full advantage of the special Vok rewards, and avoid Transport Type Fraud.
Important - Once you have a confirmation that your dual account has been created with the alternative email - press ‘forgot password’ so that you can create a new password for this alternative email address log in
The Hub 📍
The place to pick up and drop off your Vok!
Croydon Hub: QPark Ground Floor, Charles Street, CR1 1TR (Enter up the ramp on the right-hand side)
Email contact: email@example.com
Phone contact: +447983288626
What is stacking?
Stacking allows you to automatically add extra packages to your itinerary. Meaning you can make the most of the XL capacity of the Vok.
What is the benefit of stacking?
You can earn more money by completing more deliveries in single journeys whilst also being environmentally friendly.