🕵️ What is Stuwie Protect?

Stuwie Protect offers you free market-leading insurance cover that gives you additional security while delivering with Stuart. Your welfare is important and Stuwie Protect considers the whole courier experience. Insurance is vital and it is important to us that you get great cover.

Stuwie Protect:

🤒 Sickness and income protection insurance

Sickness and income protection insurance is a safety net with a range of essential protections; from cover when you are sick, critical injury cover to family and compassionate leave.

Family leave provides you with a one-off lump sum if you welcome a new family member. You can take some time off to spend with your new arrival and family.

Compassionate leave provides you with a one-off lump sum if you lose a loved one such as a parent, partner or child. This allows you to take some time off to grieve and spend time with your family.

*The amount is defined by the conditions of your policy and eligibility criteria.

To find out more, see what's covered in Sick Pay & Income Protection and how to make a claim, head to the Protections section of your Collective account.

🩹Wellness Cover Insurance

Wellness cover insurance provides you with a range of wellness benefits relating to your physical and mental health.

  • Digital GP

  • Digital Physio

  • Mental health

  • Family support services

Digital GP and Physio insurance

The Digital GP allows you to speak to a doctor who offers queue jumps and quick consultations. Open 8 am - 10 pm every day, you can get an appointment in just a few hours and chat with a doctor over the phone, web chat or video call.

The Digital physio offers support if you struggle with back or muscle pain. An expert is available to support you and assess the problem with a quick 15-minute online physio consultation. You can get help with digital triage support to get your back and muscles back on track with tailored exercises and tracking programmes.

Mental Health Support insurance

There is 24/7 mental health support available to you if you are struggling and need to talk to someone. We have trained counsellors on hand available to you via phone sessions to provide support. You can get up to 6 counselling sessions, either on the phone, online or face to face, for you and your family.

*Your wellness cover eligibility can be found in the details of your policy.

To find out more, see what's covered in Wellness Cover and how to make a claim, head to the Protections section of your Collective account.

🤕Accidents & Injury Insurance

You are covered for various accidents and injuries.

Off slot: the insurance is available during a delivery on our platform and until 30 minutes after your Stuart delivery.

On slot: the insurance is available for the slot timeframe and for 30 minutes after the slot timeframe.

Accident and Injury Insurance covers:

Disablement cover provides you with a one-off lump sum if you're seriously permanently injured.

Violent assault cover provides you with a one-off compensation if you are injured and require medical care as a result of an unprovoked assault while you're out on delivery.

Accidental death cover provides compensation for your loved ones if the worst should happen. A nominated family member, significant other, or dependent will receive a fixed lump-sum payment upon a successful claim. The amount is defined by the conditions of your policy.

*The eligibility criteria for this cover can be found in the details of the policy.

To find out more, see what's covered in Accident & Injury Protection and how to make a claim, head to the Protections section of your Collective account.

🙋Eligibility

How do I know which insurance cover and service I am eligible for?

Accident cover

Off slot: the insurance is available during a delivery on our platform and until 30 minutes after your Stuart delivery.

On slot: the insurance is available for the slot timeframe and for 30 minutes after the slot timeframe.

Additional accident-related cover

Off slot: the insurance is available during a delivery on our platform and until 30 minutes after your Stuart delivery.

On slot: the insurance is available for the slot timeframe and for 30 minutes after the slot timeframe.

Sickness

You are eligible if you have done at least 25 deliveries in the last 8 weeks.

New parent and compassionate leave

You are eligible if you have done at least 25 deliveries in the last 8 weeks.

New parent (birthing parent)

You are eligible if you have done at least 50 deliveries in the last 6 months.

Digital GP

You are eligible if you have done at least 1 delivery in the last 30 days.

Digital Physio

All courier partners are eligible.

Mental Health Support

All courier partners are eligible.

Family Services

All courier partners are eligible.

If you are claiming for an accident that happened before 25th August 2022, please follow this process and make a claim with Chubb.

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